This Privacy Policy explains how RD AI ENGINE (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use the RD AI ENGINE platform, website, APIs, and related services (collectively, the “Service”). By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
1. WHO WE ARE
Data Controller: KOMI AHOEKE FANTCHEWOU (Founder of RD AI ENGINE)
Contact Email: support@rdaiengine.app
2. DATA WE COLLECT
We collect only the data necessary to provide and improve the Service:
Account and Identity Data: Name, email address, hashed password, and profile preferences.
Business Data: Company name (optional), website URL, and sector provided during onboarding.
Operational and Usage Data: Authentication logs, device/session metadata, and platform interactions.
Billing and Transaction Data: Subscription status and transaction IDs. Note: Payment processing is handled securely by Lemon Squeezy. We do not store your credit card details on our servers.
Communication Data: Support requests and email history.
3. HOW WE USE YOUR DATA
We use your data to:
Create and manage your account.
Provide core Service features (AI analysis, reports, and dashboards).
Send transactional emails (activation, security alerts, billing).
Detect and prevent fraud or security incidents.
Comply with legal obligations.
We do not sell your personal data.
4. EMAIL COMMUNICATIONS
Transactional Emails: Mandatory notices for account security and billing updates.
Product Communications: Optional updates about new features. You can opt-out of marketing emails at any time.
5. LEGAL BASES FOR PROCESSING
We process data based on:
Contract performance: To provide the service you subscribed to.
Legitimate interests: To secure the platform and improve performance.
Consent: For any optional communications.
6. DATA SHARING AND RECIPIENTS
We share data only when necessary with trusted providers:
Payment Processor: Lemon Squeezy.
Infrastructure & Hosting: AWS / DigitalOcean.
Email Delivery: Resend / SMTP providers.
AI Services: OpenAI / Anthropic (for specific analysis features).
7. DATA RETENTION
We retain your personal data only as long as your account is active or as needed for legal and accounting purposes. When no longer required, data is deleted or anonymized.
8. DATA SECURITY
We implement industry-standard security measures, including:
Encryption in transit (TLS/HTTPS).
Secure password hashing.
Access controls and regular monitoring.
9. YOUR RIGHTS
Depending on your location, you have the right to:
Access, correct, or delete your personal data.
Object to or restrict certain processing.
Request data portability.
To exercise these rights, contact us at support@rdaiengine.app.
10. ACCOUNT DELETION
You may request account deletion through your settings. Upon confirmation, your personal data will be removed from our active databases, except where retention is required by law.
11. COOKIES AND TRACKING
We use essential cookies for authentication, security, and session management. By using the Service, you agree to these necessary cookies.
12. CHILDREN’S PRIVACY
The Service is not intended for individuals under 18. We do not knowingly collect data from children.
13. CHANGES TO THIS POLICY
We may update this Policy to reflect changes in our Service or legal requirements. Material changes will be notified via email or in-app notice.
14. CONTACT
For any questions regarding your privacy, please contact:
KOMI AHOEKE FANTCHEWOU Email: support@rdaiengine.app